Sharing ideas on Risk, Human Performance, Teams and Leaders

James Reason

Ingredients of heroic recovery

Professor James Reason is recognised as a world leading expert on human error, with a distinguished career spanning industry, healthcare and academia. He is a graduate of the University of Manchester and held the position of Professor of Psychology from 1977 to 2001. He has written books on absent- mindedness, human error, aviation human factors and managing the risks of organisational accidents. His book, Human Error, is one of the pre-eminent books on the subject. He is Fellow of the British Psychological Society, the Royal Aeronautical Society, the British Academy and an Honorary Fellow of the Royal College of General Practitioners. He was a member of the Chief Medical Officer's expert group 'An Organisation with a  Memory' and is a recipient of the Distinguished Foreign Colleague Award from the United States Human Factors and Ergonomics Society. In 2003, he was appointed Commander of the British Empire for services toward reducing risk in healthcare.Professor James Reason is recognised as a world leading expert on human error, with a distinguished career spanning industry, healthcare and academia. He is a graduate of the University of Manchester and held the position of Professor of Psychology from 1977 to 2001. He has written books on absent- mindedness, human error, aviation human factors and managing the risks of organisational accidents. His book, Human Error, is one of the pre-eminent books on the subject.He is Fellow of the British Psychological Society, the Royal Aeronautical Society, the British Academy and an Honorary Fellow of the Royal College of General Practitioners. He was a member of the Chief Medical Officer's expert group 'An Organisation with a Memory' and is a recipient of the Distinguished Foreign Colleague Award from the United States Human Factors and Ergonomics Society.

Everyone makes errors but success comes from being able to adapt and compensate to those errors. These adaptations can come through training, discipline, leadership, sheer unadulterated professionalism, luck and inspired improvisation. The key to success is having the right people in the right place at the right time doing the right thing.