Sharing ideas on Risk, Human Performance, Teams and Leaders

Martin Fletcher

Big data analysis on reported incidents

Martin Fletcher is The Former Chief Executive of the National Patient Safety Agency. Originally from Australia, Martin has a twenty five year background in health policy and management with a particular focus on improving the safety and quality of health care. Prior to joining the NPSA in 2007, Martin worked with the World Health Organisation where he played a major role in establishing a global programme on patient safety.

Reporting systems should make risks visible and be a source of ongoing learning. 'Blame Culture' drives reporting underground Response systems are more important than reporting systems The NPSA uses its reporting system to create alerts and guidance from a local to a national level.