Sharing ideas on Risk, Human Performance, Teams and Leaders

Mark OBrien

International Programme Director Educational Services

Preventing litigation

Dr O'Brien describes the motivation of patients for seeking compensation via litigation. Low quality communication increases the risk of litigation even when there is no evidence of negligence. He describes various strategies to reduce the risk of litigation after an adverse event has occurred and to prevent adverse outcomes in the first place

Intervening and educating high risk doctors is a crucial component to prevent adverse outcomes and litigation. Effective communication with patients is essential to prevent litigation.